United States Shipping Cost
Our standard shipping is free for your order. However; if you need it fast, we offer 1 and 2-day options.
Shipping transit times are based on business days. We do not include Saturday or Sunday when determining transit time.
We only ship to Canada through our Amazon store. Simply click the Amazon button next to add to cart. it will take you to our Amazon product page.
Puerto Rico and US Virgin Islands
Accurate shipping charges are reflected in the cart once your location is entered. If you have established an account the shipping cost is automatically generated in the cart. If you do not have an account, you can verify the cost by clicking the calculate shipping button and entering the country, state, and zip code.
General Delivery Times
Standard – 3 to 6 days depending on your location.
Transit days for shipments are business days and do not include weekends or holidays. Transit days are approximate and not guaranteed on ground shipments
Returns and Exchanges
If you would like to exchange or return an item, please send our return form to Customer Service email at email@example.com. If you need a copy of our return form, you can download it here. If you have a question, please call, Chat, or email our customer service team who will give you return information specific to the product you are returning. Shipping charges are NOT refunded unless the item was shipped to you in error or is defective.
WhiteFang wants you to be completely satisfied with our products. Generally, we will require all products should be shipped back to WhiteFang for examination. We will occasionally ask you to send high-quality photographs for examination. If the product is deemed defective we will immediately ship your replacement or refund your money. The product return will be completed using prepaid return label that we will provide. We may, at our discretion, ask that the product is destroyed and submitting a photograph.